I appreciate your straight forward nature and help with comments on areas you have little interest such as Brookrace.

So back to the issue, she said if she loves the interior and the neighborhood is good, (which means kid friendly) she would look past the stone facade. I showed her your other homes and she was impressed with the detail work as best as we could see. She and I are more straight line and plain people when it comes to fixtures and cabinets. We appreciate good craftsmanship and functionality but prefer the basic rather than ornate.

I am looking forward to the interior pictures and am trying to pick a time to fly up and look at a number of houses. If you have any suggestions of your properties or others I would welcome the input. Again I know you are in the business of building and selling homes but you are the first that talked straight and didn't just tell me what you thought I wanted to hear.

Thanks again.

Frank
 

                                                                          August 26, 2003

Mr. Jay Grant
7 Buddy Lane
Morristown NJ 07960

Dear Jay:

Many thanks for the opportunity to sell one of the beautiful houses you have created on Stout Lane in Hopewell Township.

To hear how very happy the      are with #6 really warms my heart. It isn't often that new construction turns out so well, as you know!

You were a pleasure to work with from my end, and I am sure from theirs as well.

We'll try to find you some new land I'd like to do this again!

Best regards from all of us.

Sincerely,

Mrs. John T. Henderson

P.S. We're moving our offices to 34 Chambers Street in late September...outgrew our little building. So drop by and say hello!

John T. Henderson

LICENSED REAL ESTATE BROKER
199 Nassau Street. Princeton. NJ 08542  (609) 924-1000

November 4, 2002

Jay Grant
Grant Homes 7 Buddy Lane
Morristown, NJ 07960

Dear Jay:

I just wanted to take a minute to express on behalf of the CBA membership, our Sales and Marketing Council, and for all the students who diligently attended our "HCST" - "House Construction As A Selling Tool" course, our very sincere thanks and token of appreciation for doing such a magnificent job in presenting the material at our recently completed course.

Trade groups are based upon people from the same industry, often competitors, getting together to do collectively, what they could not or would not do alone. Surely, what we have accomplished with your help is among the best examples of what people are able to do by working together.

I would also like to share with you the knowledge that all our students passed "the test" with very good scores which attests to your commitment and contribution.

Very truly yours,

Executive Vice President

October 20, 2002

Mr. Jay Grant
Grant Homes
7 Buddy Lane
Morristown, New Jersey 07960

Anne an I have decided not to move.  I would like to thank you for the time you gave us.  Please enjoy this wine as a token of our gratitude.  We found your work excellent and your organization considerate and professional.

Thanks!

N & A
Prospects from Chester, NJ

Juan M.
17 Blue Mill Road
Morristown, N.J. 07960

July 15, 2002

Mr. Jay Grant
Grant Homes
7 Buddy Lane
Morristown, New Jersey 07960

Dear Jay:

Now that we are living in our beautiful new house, we wanted to take this opportunity to tell you first hand what a quality organization you have.

From the onset, quality construction was our top priority in choosing a builder. After touring through other Grant Homes, we felt confident that your organization would meet our expectations. Your organization provided us with the best service and advice from the beginning (the selection of VJM Architecture for the design of the house) to the end of the project.

In building our custom home, we liked being an integral part of the building process and seeing all contractors’ bids. We felt comfortable with "The Cost Plus" program that enabled us to see all bids and invoices as they came in. There was never any question if we were not satisfied with certain bids, we were always able to request additional bids. We found this close relationship with your organization to be fundamental to the success of the project - we were able to deal smoothly and quickly with the multiple choices and complex decisions needed during the building process.

Jay, you were helpful and responsive to our needs and always had our best interest as your first priority. We enjoyed working with you and your organization.
Very truly yours,

Juan M.

 

June 26, 2002

Mr. & Mrs Robert
Water’s Edge Road
Morristown, NJ 07960

Mr. Jay Grant
Grant Homes
6 Buddy Lane

Morristown, NJ 07960

Dear Jay:

Enclosed please find receipts for expenses incurred as a result of the re-sanding and re- staining of our first floor. We made every effort to minimize the costs as much as possible. We can't thank you enough for seeing this matter through to a satisfactory conclusion and for being a true gentleman throughout. We would also like to express our special thanks to Lucia, Sue, and Nancy for all their support.

We are extremely happy with our beautiful home and the people of Grant Homes.

Sincerely,

Robert

Robert

Kathleen

Kathleen

Princeton Jct., NJ 08550

Jay Grant
Grant Homes
7 Buddy Lane
Morristown, NJ 07960 April 10, 2002

Dear Jay:

As we enter the home stretch of the building process of our custom home, I wanted to express our overall satisfaction with the process thus far. The quality of your work was evident to us before signing the contract, as we were able to view other homes in the neighborhood that you had built. We also talked to the owners of these homes and found that they were generally pleased with their building experiences. At this stage in our building process, we can attest to the quality of construction and attention to detail that we had hoped to experience.

After our attorney spoke with you when reviewing the initial contract, he told us that he could not remember a builder in his experience, that was such a pleasure to deal with, and that if our building process went as smoothly as the contract negotiation, we would indeed be lucky to have chosen your company. It seems he was clairvoyant. The architect you introduced us had great ideas. He listened to all our input and truly made the house our own taking into consideration not only sound structure and aesthetics, but also the details such as efficiency, furniture placement. He worked carefully and expeditiously to arrive at the plan which reflected just what we wanted.

By giving us your cell phone number, and encouraging us to use it with any questions or concerns, right at the onset of the process you made us feel as though you would always be accessible. This has proven to be true as you have always responded to our concerns in a prompt manner.

We appreciate that you have had our best interests at heart. You've helped us to make decisions that ensure that our money has been spent wisely. You even told us at times not , to spend money on certain items that you thought in you experience were not necessary. From the beginning we have felt comfortable in your hands with your breadth of building expertise as well as your sound and fair business sense.

Your staff has been equally responsive. Both your Project Manager and Customer Service Manager, with whom I have worked extremely closely, are very professional and a pleasure to deal with. They always received my calls in a positive manner, and addressed my concerns in a timely fashion, which served to strengthen our builder/client relationship. There has never been a question in their minds that I am the client, and the client gets what the client wants. When you are investing your time and money in your future home, this is important.

People often ask when we'll be moving into the new house. When I tell them the target date you gave us, they usually say, "So when do you really think you'll be in?" I respond that I fully expect to be in when our builder told us we'd be in. So far we have hit every target date through the process. We signed our contract just about a year ago. Our achitechturals were completed within three months and we broke ground two months later. At this stage, having moved along at a steady pace, we are ready for sheet rock and are right on target to make our projected closing date four months from now.

We look forward to sitting down to dinner in our new home with you and our architect to toast this momentous collaborative effort.

Sincerely,
MA